Anger Management

I was angry with my friend
I told my wrath, my wrath did end
I was angry with my foe
I told it not, my wrath did grow
– William Blake

I got angry with someone last week – really angry. And I’m not the type of person to lose my temper… but the stress of having to run with multiple clients and the lack of sleep just got the better of me. I’ve barely had any time off these past two weeks, often only leaving work after 10pm. Even though I knew it was going to be crazy, it was still a shock to the system.

Up till now I have been fairly fortunate in that I’ve always had a strong team. I knew I could count on them to get things done… but I guess that luck has run out. The hardest part with being a manager isn’t so much the difficulty of the work – but rather the people management. Now that I am no longer the one doing the work, it is so much more difficult to keep things under control.

I realise that coaching and helping under-performing teams is part of my job, but boy it is an enormous task. I am not a micro-manager so having to check up on someone frequently is not ideal. While I understand there is a learning curve, I also expect there to be a degree of critical thinking which is unfortunately lacking in many people. I think that part makes me upset the most. Really wish there’s more sense in this world.